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Founded by the Channell family in 1922, Channell is a global designer, manufacturer, and seller of outside plant infrastructure equipment. The markets served by Channell are Telecommunications, Municipalities, Internet Service Providers, Wireless, Water, Power, and CATV, among others. Major product lines include a complete line of thermoplastic and metal fabricated enclosures, fiber optic cable connection and management systems, and high-performance below-grade vaults.
JOB SUMMARY:
The Customer Service Representative interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. The incumbent will maintain solid customer relationships by addressing questions and concerns with speed and professionalism.
ESSENTIAL FUNCTIONS:
KNOWLEDGE OF:
ABILITY TO/TRAINING REQUIREMENTS:
QUALIFICATIONS:
PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and working conditions requirement indicated below are examples of the demands that must be performed in carrying out the essential job functions.
Physical Demands: Sitting, standing, and walking (up to continuously); air travel; frequent use of computer and telephone requiring finger, hand, and arm movement; occasionally carry office supplies and other miscellaneous items up to 30 / 50 pounds. Continuous use of seeing, hearing, verbal communication.
Working Conditions: Working in an office setting indoors; frequent exposure to temperatures commensurate with outdoor seasonal temperatures.
Full Time
$33k-42k (estimate)
03/31/2023
05/14/2024
channellcorp.com
Temecula, CA
100 - 200
The job skills required for Customer Service Representative include Customer Service, Products and Services, Life Insurance, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.